Product knowledge training is the most important factor for the staff members as well as for the company to increase sales. Every business wants to be successful and have happy customers.
Providing staff with basic product knowledge is not enough. They must know the in-depth knowledge of the product to face the clients and sell the product. There are many reasons why product knowledge training is so important and why it is crucial in increasing sales. Here are a few reasons listed below.
In this era of rapid technological development, employees should update themselves technically so that it boosts their individual performance. Let us see some significant reasons why learning technology is a must for all the employees:
Read More: How Learning Technologies Influence Training and Development?
The role of assessments is very significant in eLearning. It is through assessments that the trainer gets many accurate insights such as:
- Identifying the learning levels of the learner
- Tracking the topics where the learner needs more support
- Recognizing the need to improve a topic in terms of pedagogy or making it more interactive or adding more information to the topic, etc.
Unfortunately, in the entire eLearning course development, creating assessment has been brought down to a less important task, and the exercise is made as a casual, routine task of picking up some random questions. It is ideal to maintain a holistic approach in designing assessment questions in eLearning solutions.
Custom eLearning is the trend of the day as the content is customized to suit the organization’s learning requirements. In customized eLearning, the courses are designed precisely by adhering to the guidelines provided by the client. The primary objective of custom eLearning is to augment learner’s performance.
The purpose of the ROI metric is to measure returns on the money invested in developing the custom eLearning solutions.
In one of the projects, we came across a requirement to capture user responses in the certificate. The tool we used is Articulate Storyline 360 along with JavaScript.
People who have been in the eLearning industry for around one to two decades would reminisce the pivotal role Adobe Flash played in developing eLearning content – spanning a variety of creative courses, animations, interactions, video slides, and games.
Though the year 2020 officially marks the end of Adobe Flash Player, eLearning organizations and individual enthusiasts have already moved from Flash to other sources, in the context of the growing trend for rapid eLearning content and for the current need to play it in multiple devices.
Conversion from Flash to HTML5
New eLearning content is, however, well developed afresh, using various rapid eLearning authoring tools. But, the need to convert Flash content into HTML5 comes into the picture, in the context of ‘legacy content conversion’. HTML5 is identified as having flexibility for content design and feasibility for course deployment.
Performing Learning needs analysis is a mandatory step while starting a new Elearning project. A proper analysis is useful to customize eLearning content which in-turn helps employees to gain new skills and perform better in their job roles.
If an organization directly jumps into the planning of e-learning projects without doing a proper analysis of employee needs, then, it may not deliver expected growth in the employees as well as for the organization. So it’s important to determine what exactly Elearning courses should accomplish and to what extent these courses might affect the performance of the employees.
